New Kum Kum Box 

SAREE CARE

• Always dry-clean pure silk saris to preserve the fabric’s sheen and colour.
• Avoid Washing at Home: Never machine wash; water and detergents can damage silk fibres.
• Store in a Cool, Dry Place: Keep saris away from direct sunlight and moisture.
• Wrap each sari in a soft cotton or muslin cloth before storing to allow it to breathe.
• Refold the sari every 3–4 months to prevent permanent creases and tearing along folds.
• Instead, use neem leaves or silica gel packets to prevent insects and moisture.
• Use a low-heat setting, or steam-iron the reverse side with a thin cloth on top.

Jewellery Care Tips

• Keep your jewellery away from perfumes, lotions, hairsprays, and household cleaning agents.
• Chemicals can dull the shine and damage delicate gemstones or plating.
• Take off your jewellery before swimming, exercising, or doing household chores.
• Sweat, chlorine, and saltwater can tarnish or weaken the metal.

SHIPPING INFORMATION

• We ship your order within 4-5 working days.
• For Dybal Sarees and Weaving sarees, take 7 days to dispatch.
• Party Wear Saree Collections takes 7 days to dispatch.
• Metro City typically takes 3 days for delivery after dispatch.
• Non-metro cities typically take 5-7 days after dispatch.
• We offer free shipping for all orders
• Some pre-booking order takes 14-20 days to dispatch prior information to the customer.
• Coupon WELCOME200 For New Customers.
• Coupon FLAT500 For Above 10000 Cart Value.
• International shipping charges are transparent as per what the courier companies charge us.
• International shipping is within 10-15 days

RETURN & REFUND POLICY

• We can Arrange the return cost and pickup for the specific pincode.
• Return period was 15 days after Delivery.
• Return must be raised within a day after receiving the products- If weekend u can Exceed one more day.
• We accept returns for defective products only
• Item is damage /defective ( Proper Opening Video must) — Refund
• Incorrect item delivered– Refund
• Color different from description—Refund
• Coupon WELCOME200 For New Customers.
• Slight color variations must be there due to Photographic effect.
• We don’t have return policy for customized product.
• Customer return the damage / defective / wrong products next to the date of product delivered.
• Advance COD paid is non-refundable. Please place the COD order only if you are sure to receive it.
• If the order is cancelled after payment through the gateway or if a double payment happens by mistake, the refundable amount will be processed after deducting applicable payment gateway charges, within seven business working days.
• Payment gateway processing fees are not returned to us by Razorpay, so that portion cannot be refunded. We are refunding the full remaining amount.